Frequently asked questions

Truth About You is a private self-check website that helps you reflect on relationship patterns, stress, boundaries, attachment, emotional habits, and similar everyday experiences.

No. The self-checks are for reflection and information only. They are not medical, psychological, psychiatric, or legal advice, and they do not replace support from a qualified professional.

Results are based on the answers you give and the scoring model for that self-check. They can highlight useful patterns, but they are not a diagnosis or a guarantee of what is happening in your life.

The free self-check gives you a short direction. The £1 unlock gives you the full result, including a more detailed breakdown, pattern explanation, and reflection prompts.

The £3 all-tests pass lets you unlock each eligible self-check once. It is a one-time purchase, not a subscription, and it does not allow unlimited retakes of the same self-check.

No paid result is unlocked if payment fails or checkout is cancelled. You can return to the self-check and try checkout again, or contact support if you think a payment completed.

Paid result access is designed to remain available for 14 days from unlock. Result links are emailed to the address you used for the self-check or checkout.

Yes. Use the recover result page with the same email address. If we find a recent paid result, we will send a secure access link without revealing account status on the page.

You can take a self-check again, but a paid unlock applies to the result session it was purchased for. The all-tests pass unlocks each eligible self-check once, not unlimited repeated results.

We use your email to save your quiz session, send paid result links, and help recover access later. Marketing emails are only sent if you choose the optional opt-in.

Quiz sessions, payment state, recovery state, and support information are stored with production services used by Truth About You. See the Privacy Policy for details about processors and retention.

You can contact support to ask about deletion or privacy rights. We may need enough information to identify the relevant quiz session, payment, or support request.

Use the Support page to prepare an email. Include the email used for the self-check and the approximate payment time if the issue is payment-related.

We aim to reply within 2 business days. Payment or result access issues should include the email used for the self-check so we can investigate faster.